Course Code – CSCI
Location – Classroom and Airport
Type – On successful completion, students receive a nationally recognised Statement of Attainment for units completed, which receives direct credit towards the nationally recognised qualifications AVI30416 Certificate II in Aviation (Ground Operations and Service).
Eligibility – There are no pre-requisites for undertaking this training
Duration – One week


Check-In & Aviation Customer Service

Industry Delivered Training offers the following Industry Skill Set to prepare learners for specific Aviation work roles.

Successful completion of any skill set results in attainment of a nationally recognised Statement of Attainment for the units of competency listed

Units of Competency

  • AVII0002 - Provide quality customer service
  • AVII2007 - Check in aircraft passengers
  • AVIE0001 - Operate aeronautical radio
  • AVIG2002 - Work effectively in the aviation industry

Occupations may include

  • Check-in and customer service